Legal
Effective Date: April 13, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and ACS LLC, doing business as Four Creative Studios (“Company,” “we,” “us,” or “our”), a Texas limited liability company with its principal place of business in Dallas, Texas.
By accessing our website at fourcreativestudios.com, submitting a creative brief, uploading files, purchasing services, or otherwise engaging with our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, you must not use our services.
Four Creative Studios provides professional presentation design services, including but not limited to investor pitch decks, executive presentations, sales and partnership materials, board presentations, and agency white-label design services (collectively, “Services”).
The specific scope, deliverables, timeline, and pricing for each engagement are determined by the package selected at checkout, as further detailed on our pricing page and confirmed through our creative brief process.
3.1 Creative Brief. All projects begin with submission of a creative brief through our website. The creative brief captures project requirements, brand guidelines, content, and timeline expectations.
3.2 Payment. One-off projects (Pitch Ready, Investor Grade, Board Room) require full payment upfront via our secure payment processor, Stripe. Partner retainer engagements are billed monthly. All prices are listed in U.S. dollars and are exclusive of applicable taxes.
3.3 Rush Fees. Rush delivery is available on eligible packages. Rush fees are disclosed at checkout and are non-refundable once production has commenced.
3.4 Taxes. You are responsible for all applicable taxes, duties, or government levies imposed in connection with your purchase, except for taxes based on our net income.
4.1 Scope. The scope of each project is defined by the selected package tier and the information provided in the creative brief. Material changes to scope (e.g., doubling slide count, adding animation, or changing the target audience mid-project) may require a scope change and additional fees.
4.2 Revision Rounds. Each package includes a defined number of revision rounds as specified at the time of purchase:
A “revision round” consists of a single consolidated set of feedback. Additional revision rounds beyond those included may be purchased separately. Revisions must be submitted within 7 calendar days of draft delivery; failure to respond within this window will constitute acceptance of the current draft.
4.3 Delivery Timelines. Delivery timelines are estimates and begin once payment is received and the creative brief is complete. We make commercially reasonable efforts to meet stated timelines but do not guarantee specific delivery dates. Delays caused by incomplete briefs, late feedback, or scope changes are not attributable to us.
5.1 Ownership Transfer. Upon receipt of full payment, all intellectual property rights in the final deliverables (excluding any pre-existing materials, third-party assets, or stock imagery subject to separate licenses) are assigned to you. This assignment is irrevocable and worldwide.
5.2 Pre-Existing Materials. We retain all rights in our proprietary design systems, templates, methodologies, tools, frameworks, and processes (“Pre-Existing Materials”). To the extent any Pre-Existing Materials are incorporated into your deliverables, we grant you a non-exclusive, perpetual, royalty-free license to use those materials solely as part of the delivered work product.
5.3 Portfolio Rights. We may display anonymized or sanitized versions of the deliverables in our portfolio, case studies, and marketing materials, unless you request otherwise in writing. We will not disclose your company name, proprietary data, or confidential information in any public-facing materials without your prior written consent.
5.4 Stock Assets. Some deliverables may include stock photography, icons, or illustrations licensed from third-party providers. These assets are subject to the licensing terms of their respective providers. We will inform you if any included assets carry usage restrictions.
5.5 Your Content. You retain all rights in the content, data, and materials you provide to us. You represent and warrant that you have the right to share such materials and that they do not infringe on any third party's intellectual property rights.
6.1 Confidential Information. Each party agrees to treat as confidential all non-public information disclosed by the other party in connection with the Services (“Confidential Information”), including but not limited to business plans, financial data, strategies, client lists, and presentation content.
6.2 Obligations. The receiving party shall: (a) use Confidential Information solely for the purpose of performing or receiving the Services; (b) not disclose Confidential Information to any third party without the disclosing party's prior written consent; and (c) protect Confidential Information with at least the same degree of care it uses for its own confidential information, but no less than reasonable care.
6.3 Mutual NDA. If either party requires a formal Non-Disclosure Agreement beyond the confidentiality obligations in these Terms, we are happy to execute a mutual NDA prior to the commencement of work. Please contact us at hello@fourcreative.studio to request one.
6.4 Exclusions. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law or court order.
14-Day Money-Back Guarantee
7.1 First-Draft Guarantee. If our first delivered draft does not materially address the brief you submitted at project kickoff, you may request a full refund of all amounts paid for that project within fourteen (14) calendar days of first-draft delivery. The guarantee applies once per project and to the project's base package fee. Rush fees, expedited add-ons, and Partner-tier monthly retainer billing are excluded. To invoke the guarantee, email hello@fourcreative.studio with the subject line “14-Day Guarantee” and reference your project ID. Refunds are issued to the original payment method within ten (10) business days of approval. You may keep any preview slides previously delivered.
7.2 Cancellation by Client. You may cancel a project at any time by providing written notice to hello@fourcreative.studio. If cancellation occurs before any design work has commenced, you will receive a full refund. If cancellation occurs after design work has commenced and outside the 14-day first-draft guarantee window, you will be charged for work completed to date, and any remaining balance will be refunded.
7.3 Outside the Guarantee Window. After the 14-day guarantee period ends, refunds are not automatic. Because Services are custom and labor-intensive, post-window dissatisfaction is handled through the included revision rounds rather than monetary refund. We will work with you through the revision process to deliver work that meets professional standards.
7.4 Partner Retainer Cancellation. Partner retainer engagements may be cancelled with 30 days' written notice prior to the next billing cycle. No refunds are issued for the current billing period. Unused deck credits do not roll over beyond one month. The 14-day guarantee in 7.1 does not apply to Partner retainer billing.
7.5 Disputes. If you are not satisfied with delivered work after exhausting both the 14-day guarantee window and all included revision rounds, please contact us at hello@fourcreative.studio to discuss resolution options. We handle all disputes on a case-by-case basis and are committed to reaching a fair outcome.
8.1 Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
8.2 Exclusion. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8.3 Presentation Outcomes. We design presentations; we do not guarantee business outcomes. The success of any fundraising round, sales deal, board decision, or other business objective depends on numerous factors beyond our control. Our Services are limited to the design and strategic structuring of presentation materials.
You agree to indemnify, defend, and hold harmless ACS LLC, its members, managers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your breach of these Terms; (c) any content, data, or materials you provide to us; or (d) your violation of any applicable law or third-party rights.
10.1 Our Warranty. We warrant that the Services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards for presentation design.
10.2 Disclaimer. EXCEPT AS EXPRESSLY PROVIDED IN SECTION 10.1, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to acts of God, natural disasters, pandemics, government orders, internet or power outages, or labor disputes. The affected party shall provide prompt notice and use reasonable efforts to mitigate the impact.
12.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles.
12.2 Dispute Resolution. Any dispute, claim, or controversy arising out of or relating to these Terms shall first be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved within thirty (30) days of written notice, either party may pursue resolution through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with the arbitration taking place in Dallas, Texas. The arbitrator's decision shall be final and binding.
12.3 Class Action Waiver. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
13.1 Acceptable Use. You agree not to: (a) use the website for any unlawful purpose; (b) attempt to gain unauthorized access to our systems; (c) upload malicious code or files; (d) interfere with the website's operation; or (e) scrape, crawl, or harvest data from the website without our consent.
13.2 Account Security. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
13.3 Free Deck Audit. Our complimentary deck audit is provided for informational purposes only. Audit results represent our professional opinion based on the materials submitted and do not constitute a guarantee of outcomes. By submitting materials for audit, you grant us a limited license to analyze your files solely for the purpose of providing the audit.
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in the Privacy Policy.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated effective date. Your continued use of the Services after any changes constitutes acceptance of the modified Terms. We encourage you to review this page periodically.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
These Terms, together with the Privacy Policy and any order confirmations or statements of work, constitute the entire agreement between you and ACS LLC regarding the Services and supersede all prior or contemporaneous agreements, understandings, or representations.
If you have any questions about these Terms, please contact us:
ACS LLC d/b/a Four Creative Studios
Dallas, Texas
Email: hello@fourcreative.studio