Privacy Policy

1. Introduction

ACS LLC, doing business as Four Creative Studios (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit fourcreativestudios.com and use our presentation design services.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and job title when you submit a creative brief or contact us.
• Project Information: Details about your presentation needs, brand guidelines, audience, objectives, industry, and timeline preferences.
• Uploaded Files: Existing presentation decks or supporting documents you upload for design services or our free deck audit.
• Payment Information: Payment is processed securely through Stripe. We do not store your credit card numbers, bank account details, or other sensitive payment credentials on our servers. Stripe's privacy practices are governed by Stripe's Privacy Policy.
• Communications: Emails, chat messages, or other correspondence you send to us.

2.2 Information Collected Automatically

When you visit our website, we may collect certain information automatically, but only after you provide consent through our cookie consent banner:

• Analytics Data: Pages visited, time spent, referring URLs, and interaction patterns (via Google Analytics 4).
• Advertising Data: Conversion tracking data (via Google Ads) to measure the effectiveness of our advertising.
• Professional Data: Aggregated professional demographic data (via LinkedIn Insight Tag).
• Device & Browser Data: IP address, browser type, operating system, device identifiers, and screen resolution.

Essential cookies required for website functionality (e.g., session management) do not require consent and are described in our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our presentation design services.
• Process your orders and manage your account.
• Communicate with you about projects, updates, and support.
• Conduct our free deck audit and deliver results.
• Analyze website usage to improve user experience (with your consent).
• Measure the effectiveness of our marketing campaigns (with your consent).
• Comply with legal obligations.
• Detect, prevent, and address fraud or security issues.

We do not sell your personal information. We do not use your uploaded files or project content for any purpose other than delivering the services you have requested.

4. How We Share Your Information

We may share your information only in the following circumstances:

• Service Providers: We use trusted third-party service providers who assist in operating our business, including Stripe (payment processing), Vercel (website hosting), Railway (backend hosting), and Google/LinkedIn (analytics and advertising — only with your consent). These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, subpoena, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information when you explicitly direct us to do so.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies on our website. Non-essential cookies (including analytics and advertising cookies) are only activated after you provide consent through our cookie consent banner.

For detailed information about the specific cookies we use, their purposes, and how to manage your preferences, please see our Cookie Policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law:

• Project Files: Uploaded files and deliverables are retained for 12 months after project completion, then permanently deleted unless you request earlier deletion or extended storage.
• Contact Information: Retained for as long as we have an active business relationship, plus 3 years for record-keeping purposes.
• Analytics Data: Retained in accordance with our analytics providers' default retention periods (typically 14 months for Google Analytics).
• Audit Files: Files submitted for our free deck audit are retained for 30 days after the audit is delivered, then permanently deleted.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• HTTPS encryption for all data in transit.
• Encrypted storage for uploaded files.
• Access controls limiting data access to authorized personnel only.
• Regular security assessments and monitoring.
• Security headers (HSTS, Content Security Policy, etc.) on our website.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

8.1 All Users

Regardless of where you are located, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent for non-essential cookies at any time via our cookie settings.
• Opt out of marketing communications.

8.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete personal information we have collected from you.
• Right to Opt-Out of Sale/Sharing: We do not sell your personal information. We share data with analytics and advertising providers only with your consent. You may opt out at any time via our cookie settings.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

8.3 Texas Residents (TDPSA)

If you are a Texas resident, you have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to access, correct, delete, and obtain a copy of your personal data, and the right to opt out of targeted advertising. To exercise these rights, contact us using the information in Section 12.

8.4 European Economic Area (GDPR)

If you are located in the EEA, UK, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on: (a) your consent (for analytics/advertising cookies); (b) performance of a contract (to deliver services you have purchased); (c) legitimate interests (to improve our services and prevent fraud); and (d) legal obligations.
• Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests.
• Right to Restrict Processing: You may request that we restrict processing of your data in certain circumstances.
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services (e.g., Stripe, LinkedIn). We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to make a privacy-related request, please contact us: